SHIPPING & RETURNS
Shipping
We ship most orders pretty quickly, usually within 1 business day and sometimes within 2 business days. You will receive a tracking number when your order ships.
Every order over $50 will receive Free Shipping within the U.S.A. Under $50 we have a flat $6.95 shipping rate within the U.S.A., which covers shipping and handling.
International Customers: Please note that the cost of international shipping is very high and difficult to calculate on a website. First, we encourage you to check our distributor's page for a distributor located near you. Second, we do our best to provide flat-rate shipping around the world. However, if you contact us we are happy to generate a quote specifically for you. In generating this quote, we can check several shipping options allowing you to choose the speed at which you receive your package.
Return Policy
We want you to love our products as much as we do. Each one is made in our own Wimberley, Texas warehouse.
When you buy from our website, we promise 100% satisfaction guaranteed or your money back. If, for any reason, you are not satisfied with the product, simply return the unused portion within 30 days of purchase and we will refund your money plus shipping! It's that simple.
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly.
Need to arrange a return? Contact us below.
Shipping Errors
Please inspect your order upon receipt. If we have made a mistake you must notify us within 7 days of the date of delivery and we will be more than happy to correct our mistake. Contact us and we will provide details of how to proceed.
Damaged Items
Please inspect your package upon receipt. If there has been any damage to the item(s) in your order you must notify us within 7 days of the date of delivery. Contact us and we will provide details of how to proceed.
Questions? Contact Us